Understand Front Systems setup for your Company

It is essential for Company admins and IT managers to understand these three units.

Here's a breakdown of each unit:

Company

A Company is at the top level with one or several stores. Each store contains stocks.

If you have several stores that needs to share the same product catalog and customer base, then these stores must be within the same company. Company Admins will have access to an overview of all stores within the organization.

Stores within the same company can transfer products between each other.

The company name can be viewed in the store selector within the Front Systems Portal, accessible only to users with the appropriate permissions.

Store

In Front Systems, a Store is at the second level of the organizational hierarchy.

Whether a product is sold via the Front Systems POS or through an online store, the sale is always registered as being associated with the specific store where the transaction occurred.

In Front Systems, all stores share a common product catalog with product information, pricing, and descriptions. However, stock levels are tracked independently for each store, ensuring separate inventory management.

Company admins have full access to all stores, while other users are limited to the store(s) assigned to their user account.

N.B.

Stock

A stock typically shares the store's name but functions as a separate unit, with items sold through the store being sourced from that stock.

Stocks can be shared across multiple stores, meaning a stock may not necessarily be tied to a specific store. This is particularly beneficial for businesses with a central warehouse that distributes goods to various locations.

You can transfer goods between stocks, make purchases, and reconcile inventory through a stock count.

Physical / virtual stocks

A stock can be either physical or virtual.

A physical stock, or salable stock, is the inventory from which items are sold via the Front Systems POS.

In contrast, a virtual stock functions as a container for goods that are to be removed from the salable stock.

For example, a virtual stock called 'Supplier Returns' can be used to store defective items designated for return to the supplier. This allows for the removal of these items from salable inventory while accurately tracking the flow of goods.