This article provides some troubleshooting tips related to Scan & print.
Error message |
Cause |
Troubleshooting steps |
| Couldn't print the scanned barcode. Please try again later. |
This occurs if there is some issue in connecting to the printer. |
1. Check if printer is online. 2. Try to print a barcode from |
| Please select a default printer in Portal before you print from this app. |
This occurs if you have not set a default barcode printer. |
Go to Profile (under |
| No printers available. Please, check your printer settings or try again later. |
This occurs when the app is unable to retrieve the list of printers. |
1. Check if the store has a 2. Check if the store has at |