On this page, users can select a specific date to view bank transactions for that day.
The reconciliation copy from the bank terminal is also displayed here, summarizing payments by card type, number of transactions, and total amounts.
The listed transactions include:
- Timestamp
- Sales ID: Unique transaction identifier, also listed on the Sales details page
- Card Type: Visa, Mastercard, and such
- Amount
- Status:
Successful /
Declined
- Detailed Log: This includes the following and more.
Entry mode - refers to how the card details are captured, such as, contactless, magnetic stripe swipe etc.
Authorization codes - unique codes issued by the card issuer to confirm transaction approval, for example: code '00' typically means 'Approved'.
Preferred card type - classifies a payment card by network such as Visa, Mastercard and function such as Debit, Credit etc.,
and such.
Below are the different payment status indicators and their meanings
Payment status |
Meaning |
|
🟩 Green Square Payment successful or completed |
The transaction was processed and authorized successfully. |
|
Error or warning |
The transaction was cancelled by the store associate. |
|
❗🟩 Red Exclamation with Green Box Payment successful, but manual verification is required |
The transaction was successfully approved and processed, as shown by the green status. However, the red exclamation mark indicates that further verification may be needed, such as obtaining the customer's signature for refund transactions or confirming manually approved transactions. For manually approved transactions, proceed only if you are absolutely certain that the payment has been charged to the customer's bank account. If there is any doubt, contact the payment provider for verification. |
|
🟥 Red Square Either the store associate or customer cancelled payment on the terminal |
The transaction was manually cancelled before completion. |
|
❓🟥 Red Question Mark with Red Box Failed payment attempt |
The card was declined due to insufficient funds or authorization issues. |