In this article you will find information on:
How to use a voucher
- Select + New Sale.
- Scan the products the customer wants to purchase.
- Scan the barcode on the voucher.
- Complete the sale as usual.
How to register an unreadable voucher barcode
Our paper used for vouchers, and receipts, is called thermal paper. This is a fine type of paper that is coated with a material formulated to change color when exposed to heat. Therefore, if the voucher is kept in a wallet or pocket over an extended period of time, the barcode might be worn and unreadable.
In that case, do the following:
- Select + New Sale.
- Tap More followed by Redeem voucher.
- Locate the six digit number written below the barcode on the voucher.
- Type in the voucher ID and hit Done
TIPS
If the six digit code is unreadable as well, you can try to track down the voucher ID in Portal. However, you'll need the date the voucher was issued. Do the following:
- Go to Portal
- On the menu on the left select Sales followed by Gift cards & vouchers.
- Select Vouchers and select the date in the exact date-box and check All.
- Find the correct voucher and use the ID on the leftmost side of the voucher line.
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