In this article you will find information on:
How to create a giftcard
To create a gift card in the Front Systems app, do the following:
- Select + New Sale
- Tap More followed by Create gift card
- Type in the amount of the gift card and tap Done
- End sale as usual by selecting the appropriate payment method
How to use a giftcard
To use a gift card in the Front Systems app, do the following:
- Select + New Sale.
- Scan the customers products.
- Scan the barcode on the gift card.
- The value on the gift card is now subtracted from the value of the transaction.
How to register an unreadable gift card barcode
Our receipt paper used for gift cards, and receipts, is called thermal paper. This is a fine type of paper that is coated with a material formulated to change color when exposed to heat. Therefore, if the gift card is kept in a wallet or pocket over an extended period of time, the barcode might become unreadable.
In that case, do the following:
- Select + New Sale.
- Tap More followed by Redeem gift card.
- Locate the six digit number written below the barcode on the gift card.
- Type in the gift card ID and hit Done
TIP
If the six digit code is unreadable as well, you can try to track down the gift card ID in Portal. However, you'll need the date the gift card was purchased. Do the following:
- Go to Portal
- On the menu on the left select Sales followed by Gift cards & vouchers.
- Select Gift cards and select the date in the exact date-box and check All.
- Find the correct gift card and use the ID on the leftmost side of the gift card line.
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