If you are having issues with your your TSC label printer, check the following FAQs for troubleshooting tips and tricks.
In this article:
Checklist for basic troubleshooting
LED colour |
Printer status |
Possible cause |
Solution |
| OFF | No response | No power |
Check that the power cord is connected securely. Ensure that the printer is powered on and the LED indicator is green. If it is not, then power supply is broken. |
| Green with blinking | Pause | The printer is paused | Press the Feed button to resume for printing. |
| Red with blinking | Error | Out of labels or the printer setting is not correct |
Out of labels: Load a roll of label and press the FEED button to resume printing. Printer setting is not correct: |
Labels are misaligned (Calibrate a printer)
- Turn off the printer.
- Hold the Feed button.
- Turn on the printer.
- Release the Feed button when colour of the LED is Red. (See image below.) The printer will then calibrate itself.
Factory reset
- Turn OFF the printer.
- Hold the Feed button and turn ON the printer.
- Release the Feed button when colour of the LED is Green. (See image below.)