There are two forms of Vipps that can be used with Front Systems POS.
- Vipp's integration directly with POS
- Vipp's unintegrated
To order the integration with Front Systems, click here.
How does it work?
For those of you who have Vipps integrated in the POS:
1. Start a +New sale and scan items
2. Tap Vipps and search for the customer by their phone number.
4. Select the relevant customer and process the sale.
5. A message 'Sending request to Vipps' and shortly after, 'Please use Vipps to process payment' will be displayed on the POS.
6. When the customer approves the request on their mobile phone, it will first show 'Payment reserved' and then 'Payment approved' on the POS.
N.B.
If you initiate a payment where the telephone number is not connected to Vipps, or if there are any other errors with the transaction, you will receive the message: 'Payment Rejected'.For those of you who have Vipps unintegrated:
1. Ask the customer to search for the company on their phone and send payment.
2. Confirm that you have received the payment.
3. Once received, process the sale by scanning the item, tap More and then Unspecified payment.
Overview of Vipps payments in the Portal
1. Log in to https://portal.frontsystems.no
2. Go to Sales > Vipps.
This page provides an overview of the Vipps payments.
How does it work?
For those of you who have Vipps integrated in the POS:
1. Scan the relevant item.
2. Scan the customer card or lookup the customer via customer search.
3. Tap the function menu and then Vipps xxxxxxxx.
If the customer is registered with a mobile number, Vipps xxxxxxxx (the customer's mobile number) will be available as a button on the function menu.
Confirm the amount.
4. A message 'Sending request to Vipps' and shortly after, 'Please use Vipps to process payment' will be displayed on the POS.
5. When the customer approves the request on their mobile phone, it will first show 'Payment reserved' and then 'Payment approved' on the POS.
N.B.
If you initiate a payment where the telephone number is not connected to Vipps, or if there are any other errors with the transaction, you will receive the message: 'Payment Rejected'.For those of you who have Vipps unintegrated:
1. Ask the customer to search for the company on their phone and send payment.
2. Confirm that you have received the payment.
3. Once received, process the sale by scanning the item, tap the function menu and then Vipps.
N.B.
If you are missing this button on the POS, send an email to support@frontsystems.no and request for the settlement button called Vipps.Return items using Vipps:
If you have the receipt available at the time of return, it is possible to return using Vipps.
1. Scan the item to be returned.
2. Select function menu and select 'Return Vipps xxxxxxxx'.
3. When the customer approves the request on their mobile phone, you will see that the return has been approved and a receipt will be issued.
Overview of Vipps payments in the Portal
1. Log in to https://portal.frontsystems.no
2. Go to Sales > Vipps.
This page provides an overview of the Vipps payments.
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