In some cases, users may be affiliated with multiple companies, such as accountants or part-time employees with several jobs.
When trying to add a user who is already registered with another company, a pop-up will appear notifying you that the user already exists.
To add an existing user, do the following:
1. Navigate to Admin and then Users.
2. Click New user.
3. Enter the email address and press the tab key or click on any other field.
4. An Existing user pop-up will be displayed.
5. Select the checkbox to send an invitation to this user by email.
6. Click Add.
7. The user information will be retrieved automatically.
8. Click Save.