If you want to transfer money to the customer via online banking, you can use the settlement button called "Bank transfer". This goes beyond the cash register system and requires you to transfer the money back to the customer afterward.
The way you go about it when it comes to 'Bank transfer' is as follows:
- Start a +New sale.
- Scan the barcode on the receipt.
- Select the product that is being returned and then select Done (the product will be returned for the same price it was sold for).
- Select the Thumb up icon and then select Bank transfer.
- You can now print a receipt.
There will then be two receipts (one return receipt and one receipt for the transfer).
On the return receipt, the customer must fill in Name, Address, Postcode / Location, Telephone, and Account number. The accountant can then use this as a reference to credit money back to the customer.